eTech Support - Outsourced Web Hosting Support and Server management company

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Fulfilling 100% Customer requirements by adhering to Service Level Agreements

Nowadays customers expect fast and personalized assistance. Customers who don't get this, simply take their business elsewhere

eTech Support provides Total Quality Hosting Support to Web Hosting Companies and Resellers around the world. At eTech Support, your customers get 24/7 Phone Support as well as 24/7 Chat Support from our certified, experienced & Qualified System Administrator. You save money, time and a lot of effort, which can be profitably utilized to market your core services. To know more check out our plans and skills..

Benefits

	By making eTech Support part of your hosting support team
»	Your clients are serviced by Qualified System Administrator by 24/7 Total Quality Support.
»	Your customers get instant and quality replies from our support services.
»	You save precious time by outsourcing as looking after 24/7 online Quality Support is a time consuming job.
»	We ensure you minimum downtime as we not only look after your clients but also manage your servers.

FAQ

»	What is a support ticket?
»	How does an out-sourced technical support team function?
»	How does this technical support help me?
»	How fast do you respond to the support ticket?
»	Why does our hosting company need an email support, live chat or phone support?

Plans

At eTech Support you get world class Total Quality Outsourced Web Hosting Support. Depending on your requirement we have various plans for 24/7 live chat, email and phone support. We also offer per ticket plans and dedicated techs to hosting companies. We have special plans for server management..

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Features

»	Well-defined server security policies
»	30 Day Money Back Guarantee
»	Daily, Weekly and Monthly Backups
»	Non disclosure agreements and SLA
»	Server Security and Hardening
»	24/7 Live Chat , Phone & Ticket Support
»	Software Installations and Upgrades
»	Server Monitoring & Troubleshooting
»	Total Quality Web Development and Designing
»	Total Quality Software Development
»	Server Management

Fixed Price Plan

The Fixed Price Business model primarily suits customers with clearly specified requirements & well-defined project path. In this low-risk option.

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