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Sample Ticket No - 1
 
Hello,
We have performed security check on your server and following are the
results :-
1> Apache => has been Updated, No bugs or insecurity.
2> cPanel => has been Updated, No bugs or insecurity.
3> /tmp => No Vulnerabilites detectected.
4> Exim => Secured and removed all possibilities of open relay.
5> Memory Check => No bugs detected
6> Drive Check => No bad sectors detected.
7> System Files => Updated
Results of Rkhunter test have shown no bad binaries on the server and if you
want the report in brief then do let me know and I will include logs of all
the tests that have been performed.

Regards,
Mark D,
Support Team
.

   
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Sample Ticket No - 2
 
I have restarted sendmail on both the webservers with /sbin/service
sendmail restart and it appears to be working normally again.

If e-gold.com is having problems sending mail to trafficgraphics.com, this
should be something for their administrators to look into, as e-gold.com is
not hosted on our network:

ADDITIONAL SECTION:

mail.e-gold.com. 152 IN A 63.240.226.196
Let us know if you need anything else!

< Signature here >
   
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Sample Ticket No - 3
 
Hello,

I've updated Fantastico on your server and you can check that the version of
WordPress Available is now 1.5.

Thank You.

 
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