Dedicated Support Staff


6 Key Differences to Consider When Choosing Shared or Dedicated NOC Support 

The dilemma of shared versus dedicated support framework frequently emerges while seeking outsourced NOC (Network Operations Center) support. An organization typically intending to outsource its NOC functions wants to know whether the web hosting support engineers are dedicated to the firm or shared among numerous clients.  Choosing between dedicated or shared support is a function of determining how much task and work the NOC requires. At times, when assessing critical metrics, the ideal model is sometimes more or less obvious. And other times, different aspects to consider are firm-client-specific expertise, security checks,......

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5 Benefits of Having Dedicated Support Staff  To Grow Your Business

An online business can sometimes be difficult. One has to consider so many factors, like, accounting, billing, managing sales, employee attrition, ensuring 100% uptime, fast speed, quick and 24/7 support, and so many other aspects. Most businesses get swamped with just administration work and attending tech support calls.  Even if a company hires in-house IT personnel, it is merely a transition from one type of job to the other since the same time will be consumed for managing the workforce.  But what if there is a solution to that? What if you......

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