Tech Support India


7 Aspects to Think About Before Outsourcing Web Hosting Support

Companies today have the benefit of constant advancement in technology and a diverse and distinctive talent pool to accomplish their vision, whether they are startups or scale-ups. However, when growth occurs more quickly and broadly than anticipated, some businesses run the risk of falling behind. If small businesses don’t have enough resources to keep up with the rate of change during this period of growth, they risk failing. But for those prepared to advance, outsourcing is frequently an excellent strategy in their growth plans. Businesses can collaborate with an experienced third party......

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Proactive Support - Its Necessity and How to Implement It.

In the world of customer support, the term “Proactive Customer Support” hasn’t always been the most well-known. This plan may appear daunting at first, but it’s actually quite easy to adopt and put into practice. By employing proactive customer support plans, businesses like Amazon, Myntra, Hotstar, and Netflix can share some of the most amazing customer success stories. Businesses that go above and beyond to make their clients feel valued will always hold a prominent place in their client’s minds. But how do these businesses differ from the competition? Do they provide......

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Importance Of Cyber Security Services

Cybersecurity is essential since it safeguards all types of data against damage and theft. Confidential information, private data, IP (Intellectual Property), PHI (Protected Health Information) PII (Personally Identifiable Information), and industry and government systems are all part of it. Your business cannot protect itself against brute force attacks or data breach circumstances without a cybersecurity program. What are Cyber Security Services? Cybersecurity is a company’s defense against restricted or malicious use of information data, and cybersecurity services are the broad method that is established to acquire and maintain this security and defend......

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What are Server Performance Monitoring Metrics

Server monitoring is a procedure wherein track is kept on system resources like CPU utilization, memory consumption, input-output performance, uptime, and so on. It aids in the identification of server performance problems, like resource usage, application downtime, and response time. It also aids in capacity and effective planning by assisting executives to comprehend the system resource utilization on the server. Server Monitoring Generally, performance monitoring entails comparing metrics of performance over time to performance indicators. It can be difficult, particularly as the server architecture and surrounding network become more scattered and complicated.......

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Top 6 Factors of Managed Security Services

Along with adequate equipment and guarantee, a security system needs to function efficiently. In the past few years, systems have become much more complicated, and few of these new technological advancements offer better advantages. A company cannot overlook any of these factors for maximum security. However, for these systems to be operative they must be properly maintained, implemented, and looked after. While these concerns may be difficult for on-premise security and IT staff, they can be accomplished smoothly with managed security services. Exceptional managed services include the following components: 1. Knowledge Companies......

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Customers’ expectation of a company’s customer service support is higher than before in today’s world of instant solutions. One can no longer survive in business by simply offering standard customer service. With the advancement of social media, the relationship between customers and businesses has completely changed. Customers prefer to interact with businesses actively and it is an added bonus if support is available through social media channels itself. Customers’ expectations are constantly increasing, in a way making it difficult for businesses to know exactly what they want when developing a support service......

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Top 6 benefits of outsourcing your eCommerce support to India

There have been huge changes in the way the e-commerce sector has irrevocably changed the way people live their lives. Browsing for the products and purchasing them has become increasingly easy and straightforward. Moreover, the industry is implementing advanced technology to ensure your shopping experience becomes smoother. Customer service is gaining importance as online shopping has become the main mode of purchase for a lot of people. Especially since the pandemic has changed our entire society, customer support is one of the main ways for customers to get help with their problems,......

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Best 5 Essential Tips To Secure Web Application Server

It’s important to safeguard your website and web application server since a secure web application server will keep your data and website safe from hackers. Nowadays, protecting your data and website from hackers is critical. As your data is so vital that if it gets leaked or scarred by a hacker. Many of these hazards are easy to disregard, while others are unfamiliar and might take you off guard. To help prevent this from happening, we’ve compiled a list of critical measures for keeping web application servers as secure as possible. Before......

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AWS Cloudtrail or Amazon CloudWatch What do you prefer:

Amazon CloudWacth provides you the information on the health and performance of your AWS resources and applications, whereas AWS Cloudtrail provides logs of your AWS account activity, including API usage for compliance, risk auditing, and monitoring. Let’s make it simple to understand, just as the title suggests: AWS Cloudtrail – AWS CloudTrail is an AWS service that enables compliance, governance, operational, and risk auditing for your AWS account. A user, role, or AWS service performs activities that are recorded as events in the CloudTrail. It keeps track of what you do in your......

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Importance-of-Customer-Service-in-the-Web-Hosting-Business

Website hosting can be quite a difficult task. There will be problems that creep up and in those instances, if you do not have good customer support from your web hosting service, then you could end up in hot water and find it difficult to navigate. Since customer support holds such an important position in the whole operation, it is imperative that you choose a web hosting service that has a good support team. Here are some of the ways that customer support holds an important place in the growth of a......

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