Discover Our Services

cpanel support

Web Hosting Support

eTechSupport's outsourced web hosting support services can help maintain business continuity and customer satisfaction level at an optimized cost. Our full package of support services covers L1, L2, L3 Technical Support, Service Installations, Problem Replication & Troubleshooting, Maintaining SLAs, Escalations, etc.

Starting @ $499.00/month

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24×7 Server Management

Get an experienced 24x7 support team for round the clock management & monitoring of your servers. eTechSupport provides both Windows and Linux cPanel server management at very reasonable costs. This service includes appropriate preventive or reactive actions from our team as and when the need arises.

Starting @ $25.00/mo/server

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Database Administration

eTechSupport with its team of DBA experts offers comprehensive, round the clock remote DBA support and monitoring to clients from all over the globe. Our team's expertise lies in design and architecture consulting services, being responsive to the alerts tuned into your databases, and efficiently manage projects.

Starting @ $35.00/DB/month

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Server Security & Hardening

Not all OS, platforms and applications may be fully secure in their default configuration. Implementation of additional security measures with the help of experts are a must to establish server integrity. Seek expert consultation with eTechSupport for all-round security of your servers & infrastructure.

Starting @ $25.00/mo/server

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Server Migration

eTechSupport's experienced team can help migrate your entire infrastructure, including servers, databases, applications, and email, from one environment to another. No matter if you are looking for migrating a single server or an enterprise-level overhaul, we have the right migration solution to meet your needs.

Starting @ $99.00/server

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Dedicated LI, LII, LIII Staffing

Hire Dedicated LI, LII, LIII Staff through us. The advantage of using dedicated staff is they will be solely working for your company and as per your schedules or shift timings. This is equivalent of having your own employees who will work from our office 24 hours a day following your support procedures and policies.

Starting @ $249.00/agent/mo

More About The Company

Vision & Mission

Customer Delight is our Goal.

Vision: We are committed to creating Lifetime Customer Relationships by delivering World Class Managed Services and Support Solutions.

Mission: We Co-Create value for our customers by:

  • Providing end-to-end managed services & solutions that add value to customer business.
  • Learning and Adapting to advancements in technology.
  • Aiming for WOW customer experience.
  • Zero tolerance to downtime.

Our Infrastructure

  • Great Place to Work certified.
  • ISO 9001, ISO 27001 compliant.
  • Stable network with backup internet connections.
  • 24x7 power availability including generator backup.
  • Work floor equipped with latest hardware & software for daily operations.
  • In-house Network administrators and security firewall.
  • Training and Conference rooms.
  • Firewall and Antivirus security for staff laptops & desktops.

Our Personnel

  • Strong team of certified professionals with experience in managing legacy technologies and cutting-edge technologies.
  • Over 13,500 man-months of experience in providing managed services to major web hosting companies across the globe.
  • Compliance & Domain knowledge driven teams serving 24 x 7, guided by internationally acclaimed thought leadership team.
  • Strong L&D department consisting of industry experts providing regular trainings based on customer feedbacks. Continual knowledge trainings on emerging technologies.

Service Guarantees

eTechSupport is an Managed Services division of ESDS Software Solutions Pvt. Ltd. We have been in business since 2005.

  • Wide SOW: We take care of all tasks associated with your servers and websites in a timely and efficient manner. We do not impose any limits upon the number of tasks or hours.
  • Resolution Time: Our experienced team has an experience of over 13,500 man hours in proffering managed services. Resolution time for most of the issues is a matter of minutes or hours.
  • 24x7 Real Support: Our team of support staff work in rotational shifts & are available to assist 24 x 7 round-the-clock.
  • NDA: We take data protection very seriously. All customer information, contract details, logins & server accesses are kept secure and confidential with only authorised personnel allowed access.
  • Customization: We believe in offering customization according to customer requirements. There are no hidden costs or nasty surprises once the contract is agreed and signed.
 
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Our Other Services

Get cPanel Server Management Service at the Lowest Price with eTechSupport. With over a decade and a half of experience managing thousands of cPanel servers, we are thoroughly versed with the modalities!
Looking for an experienced team or tech to manage your server setup, security hardening, performance optimization, migration or any other server task? Consider hiring our experienced admins on an hourly basis to take care of a wide range of one-time server administration activities.
Focus on your business while we keep your WordPress website secure, healthy and up-to-date. Subscribe to our WordPress Support service and let us handle the WordPress and plugin updates, security and backups for you.
Looking to migrate your server, but not sure how to start? eTechSupport can help simplify this by offering an end-to-end, risk-free and professional server migration service.
Semi dedicated staff is just like Dedicated staff working as per your schedules or shift timings but the same set of resources would also be a part of managing another project alongside yours. This is a great idea to optimize your costs initially without compromising on service and support.

Why Choose Us

Industry Expertise

With an industry experience of over 15 years, we are well versed with every nuance of Web Hosting business.

Round The Clock Availability

Our experienced team of system administrators is available 24x7 to keeps your IT infrastructure intact.

Experienced Staff

Our team comprises of well qualified and certified engineers with some of them experienced up to 15 years!

Customer Oriented Approach

Our processes are designed & implemented with the ultimate objective of meeting & enhancing Customers satisfaction.

Affordable Pricing

We have kept our costs in line with the industry standards without any compromise in service or support levels.

24x7 Telephone Support

We can also support your customers over the telephone by ensuring all service calls are answered 24/7.

Talk to our Support Specialists today for a Free Consultation

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