Semi-Dedicated Support
Semi-Dedicated Support service is designed for web hosts who require priority support near identical to hiring Dedicated Support Staff but without the high costs attached to it. eTechSupport Semi-Dedicated Support service offers prompt support as well as staff efficiency with similar SLAs. By virtue of sharing of staff between two web hosting companies, Semi-Dedicated Support service offers similar level of support as hiring dedicated staff but at a much lower cost.
eTechSupport Semi-Dedicated plans include 24/7 staff availability, 24/7 server monitoring, 24/7 emergency server administration and server security hardening in addition to the core support services.
Key Features
100% White Label Support
24/7/365 Server Monitoring
Flexible Hours Coverage
Standard SLAs
Customizable Plans
Monthly Work Reports
Direct Communication Channels
Server Management
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