In the world of customer support, the term “Proactive Customer Support” hasn’t always been the most well-known. This plan may appear daunting at first, but it’s actually quite easy to adopt and put into practice. By employing proactive customer support plans, businesses like Amazon, Myntra, Hotstar, and Netflix can share some of the most amazing customer success stories. Businesses that go above and beyond to make their clients feel valued will always hold a prominent place in their client’s minds. But how do these businesses differ from the competition? Do they provide......

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